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Marcos Olvera photo
Greece, Athens
1 Level
732 Review
32 Karma

Review on πŸ“± RCA Reno Pro 5.5" HD+ Display Unlocked Smartphone (Black) - 32GB, 13MP Camera, 4G LTE Capabilities by Marcos Olvera

Revainrating 1 out of 5

It died within a month. I understand the problem.

UPDATE: I have sent another request to RCA Mobile's website, this time stating that I have encountered a problem with their device. It seemed to get her attention. [They said my previous requests ended up in the spam folder.] Your sender address was the Wix website, as was the email domain. They asked if my device was damaged or dropped. I explained that no. Instead I told them the battery would not stay connected to the three pins of the connector. This is a design flaw. I told them I solved the problem by attaching a strip of filament to the bottom of the battery, which provides an extra millimeter of length/pressure that makes and completes the electrical circuit. They offered to replace the device and asked me to send them the one I bought. They asked me to remove my Revain review. I declined. I don't think their replacement will not have the same issue that my 1 star peers had as detailed here. The phone now works with the Tape/Thread fix. But I wouldn't trust it to work when I need it. I hope RCA Mobile investigates this and resolves the issue on future devices. PREVIOUS POST: 91GB RAM couldn't handle apps. The camera was 5 MP, although it was listed as 8 MP on Revain. although it is listed as Android 10 on Revain. He died a month later, right after the return window closed. RCA support did not respond to inquiries. Not even an automatic reply. At first it started flickering between shutdown and startup. That went for days. Completely dead now. Don't buy.

Pros
  • Solid Surface
Cons
  • Damaged