first, i feel like it takes a while for the water to heat up. longer than the old kettle i have from years ago.secondly, after I use it and try to open the top so i can dry it out, you need to pull the top pretty hard for it to come off. When doing so, almost always I end up touching the part that's still hot. I wish the top would just open with a button or comes off easier so you don't need to pull it so hard.
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