Their website says you can get a refund within 90 days. However, after the 90-day guarantee expires, things get very sticky. I bought it in December 2018 and in March 2019 it got very sticky. I just use a sponge to gently scrub it off but it still gets very sticky. Definitely not as strong as they claim. Just like any other "non-sticky pan" that always gets sticky after a few months.
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