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Bulgaria, Sofia
1 Level
512 Review
0 Karma

Review on πŸ“Ά Motorola MG7700 Modem WiFi Router Combo: Faster Cable Plans up to 800 Mbps, DOCSIS 3.0 + Gigabit Router Approved by Comcast Xfinity, Cox, Spectrum by Megan Edwards

Revainrating 5 out of 5

Avoid Motorola products. Non-standard quality. The guarantee process is unreasonable. Never again Motorola.

The device worked fine at first, but only for 5 months, and then suddenly and completely stopped working. Comcast had to come three times to fix our internet problems until it turned out to be our dying Motorola MG7700 modem. When I called Motorola to inquire about a warranty replacement, they told me I had to reconnect the failed unit and try to reactivate it before they could issue a warranty replacement. For real? After solving the problem for a full two weeks, Comcast technicians being there three times, having to pay to install and activate a leased Comcast modem, and FINALLY restored service, you want me to cancel everything and the faulty non-working Motorola send back to , wasting more time to activate it and still found it is faulty? Um, I don't think so. I'd rather spend my time spreading the message, NEVER BUY A MOTOROLA PRODUCT.

Pros
  • Save up to $156 a year on cable modem rentals. (Savings shown are for Comcast Xfinity and vary by cable provider.) Certified by all leading cable providers, including Comcast Xfinity, Cox, Charter Spectrum (no cable modem is compatible with fiber, DSL, or satellite service provided by Verizon, AT&T, CenturyLink , Frontier, etc.)
Cons
  • Expensive insurance