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1 Level
1330 Review
49 Karma

Review on 🖤 1-Step Black Wrought Iron Outdoor Handrail for Steps - Enhancing Accessibility and Safety by Russell Robertson

Revainrating 2 out of 5

The finished product is durable and functional.

The handrail itself is reliable and functional. The package was a torn box with tape missing instructions and a bag of gear. The company responded quickly to my email and sent a package with equipment and instructions. The instructions are worthless. The equipment supplied was incorrect and intended for a different tire. We were able to get the hardware to work, but the caps were for a different rail, so they didn't fit our rail. I sent another letter, they said they would sort it out tomorrow. The product is good, customer service is good, but disappointed with the instructions and equipment installation problems.

Pros
  • The best in its niche
Cons
  • will be added later