This product does not work properly and the software does not work properly. I have contacted support 5 times with no solution, the 4th time I was ignored, the 5th time I received an apology that they were closed over the weekend without mentioning the other 4 times that I contacted them on the same email address, so draw your own conclusions. do not recommend or allow flashing lights to invalidate your decision without a flash. after several attempts to contact the manufacturer for the 6th time and I told him that I must send him back his products unassembled, her answer was since you no longer have our product we consider this matter closed, I replied what you I have didn't even try, they replied with an RMA link. I won't waste any more time with them as they do their business in such a way that it was a 4 week process which is poorly portrayed by Thermaltake.
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