I like that it allows me access through my website for customer information as well as order info so we can manage orders in-house without having someone at our dispensary go out of their way just because they have an issue or need some help with something! It's easy once set up but there are definitely ways around things if needed too easily which would be great sometimes when trying new programs/features etc.. Sometimes its hard getting support after hours due to time zones especially since i'm not always available during those times either haha. The ability to store patient data including billing has been helpful also allowing us more control over what gets billed by insurance companies instead relying solely upon them paying directly via credit card (which doesn't happen often).