I like how easy it was to use, especially for new users who are not familiar with GIS software or mapping tools in general! The customer support team at qatum has been very helpful when we've had questions about using this tool as well (especially regarding customization). It's also great because you can create your own maps without having any programming experience which makes things much easier than other platforms out there where people need specific training before they're allowed access/use them effectively. Sometimes certain features aren't available yet until after some time passes so be sure if those will work right away once released - but overall everything works smoothly enough from what i have seen thus far :-D.