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Qatium Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Public Works

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Description of Qatium

Qatium is an open and collaborative water management platform that helps utilities improve the efficiency of their water systems. Qatium allows water utilities to work with any water network in the world (clean water, wastewater, rainwater, purification, reuse, irrigation, etc ...). It also helps those who don’t have the technical resources or hydraulic knowledge to create new water networks.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

qatum is a great way to create custom maps for your website

I like how easy it was to use, especially for new users who are not familiar with GIS software or mapping tools in general! The customer support team at qatum has been very helpful when we've had questions about using this tool as well (especially regarding customization). It's also great because you can create your own maps without having any programming experience which makes things much easier than other platforms out there where people need specific training before they're allowed…

Pros
  • User friendly
  • Very user friendly interface that is simple & intuitive.
  • Easy learning curve compared wth previous online map services such google earth / etc
  • Can customize colors easily by simply editing an XML attribute within our data file.
  • Highly recommended :)
Cons
  • Somewhat pricey comparatively speaking

Revainrating 4 out of 5

A must use asset management tool and reporting resource

The features included in this software are perfect for our needs, I can see all my data from different departments to help with maintenance issues which has been very helpful during some big projects we have done recently! Nothing really but if it was easier accessing more reports would be great as well maybe even linking them into one so you could create graphs at once? Again its good though nothing major just minor points they should work harder towards improving accessibility especially when

Pros
  • Very easy to use, everything is clearly defined and easy to understand
Cons
  • I would like to see it linked in a different way, maybe one page with everything on included

Revainrating 4 out of 5

Great product but terrible Customer Service

I like how easy it is to use, I also like all the features, that are available in the system. It's not very intuitive for someone who is not familiar with the system. The customer service is not friendly at all, they do not help you if you have any questions about anything. They make you feel like you are the problem instead of them understanding your problems and looking to solve them. This is by far the worst customer service I've ever experienced. Make sure you can live without having to…

Pros
  • Easy access from anywhere; great options
Cons
  • Takes quite some effort getting used too.
  • Not clear what data points get shared or why
  • Extremely unhelpful support staff