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1318 Review
52 Karma

Review on Centerpoint Direct, LLC by Louis Asok

Revainrating 5 out of 5

Excellent CSP partner and services provided !!

The customer service team are always willing & able help you with any issue or query that arises during your contract period! I have no complaints about this product so far - it's been great working alongside them for over two years now as we've grown together in size (from 2 people at start up stage). They're very professional but also friendly which makes life easy when dealing directly w/them rather then through an agent who can't offer much support anyway if anything goes wrong? We use their cloud PBX solution for all our calls including internal communication between departments etc., they provide excellent call recording functionality too along side being good value overall compared other providers around us such has Vonage / BT Infinity.

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Pros
  • Customer Service Team is top notch , extremely responsive both prior via email queries sent by me AND while having problems out there..and will take care not only solve issues immediately after trouble shooting occurs