The user interface of our site was very simple and helpful for us as we are new business owners who have not had much experience with this type of system before! We enjoyed using it so far - haven't really found anything that I dislike yet! It has been great allowing me access all areas of my website including social media posts and photos etc without having too many people involved at once (which would be costly).
If there were more features/tools available within their software like Google Analytics integration then maybe? But they do provide some free trial options if interested.