I like that it has all of my providers, which is great when you go to see someone new! It's not as easy for me because we use an outside provider who doesn't have everything included yet (but they will soon). You can also only access one patient at once - so if there were 2 patients waiting during treatment time or appointments etc., sometimes this could be frustrating since everyone needs their own screen/appointment schedule view? That would eliminate some problems but make things more complicated than necessary! We've been able to get information about our clients' health history without having them come into office right away by using this online app instead!