I like that it's easy to use for both customers as well employees! It is very user friendly which makes things easier when trying new features or using different functions of this software package!! Nothing at all really. This program has been great so far because we are able manage our business easily through web suite. ! We have not had any problems yet but if there were anything i would say make sure you know how everything works before purchasing your first product from them since they do offer many products (which can be confusing). The benefits include being more organized than having paper files around us where everyone could access information without permission needed by an employee/employer etc..
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