The user interface can be improved but it's very easy once you get acclimated with its features. I've used other third party tools before like Fidji or Insurify which are good too however they lack some key functionality for me personally so this has been great! If anyone needs help setting up their plan just let them do what works best for your organization. 1) Keep track of employee usage2) Helps make sure employees have proper coverage3) Tracking medical claims4) Easy reporting5)' Best overall tool we currently use6).