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MediBuddy Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Health Care

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Description of MediBuddy

MediBuddy is a comprehensive one-stop health benefits management platform that gives members access to inpatient, outpatient, wellness, fitness and preventive care services offered by our curated network of healthcare providers. Accessible both as an online portal as well as a mobile app, MediBuddy gives members unparalleled, real-time access to all their health benefits anytime and from anywhere.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great product that does everything and more

The user interface can be improved but it's very easy once you get acclimated with its features. I've used other third party tools before like Fidji or Insurify which are good too however they lack some key functionality for me personally so this has been great! If anyone needs help setting up their plan just let them do what works best for your organization. 1) Keep track of employee usage2) Helps make sure employees have proper coverage3) Tracking medical claims4) Easy reporting5)' Best…

Pros
  • Very intuitive
  • Great support staff, responsive to questions when needed
  • Relatively inexpensive compared similar services available in market today
Cons
  • Some issues related specifically within our environment; need more customization options

Revainrating 4 out of 5

Best tool in healthcare industry!!!

The fact I like almost everything about it! Great customer support team with great knowledge of billing system (and other insurance companies). Easy enrollment process & easy way for payment options available too. So far no dislikes what so ever!! Really help people navigate through different insurances systems very easily without any confusion or problems at hand. Also helped pay bills faster using simple methods which made my life much easier than when it used old system where you would need…

Pros
  • The fact that I can easily navigate through all of my insurance options with this and its very easy to use!
Cons
  • Also the fact that you need a computer to be able to use this

Revainrating 4 out of 5

Easy navigable employee benefit management software

I like that I can easily navigate the app and find what I am looking for. The app is pretty intuitive, and I can find what I need within minutes. I dislike the fact that I can't search by provider name. I have to search by provider type. This is a huge time saver, but I would like to be able to search by provider name. It takes a while to get used to the layout and the way everything is laid out. It's a good app, but I would recommend getting a few tutorials/guides to help you navigate the…

Pros
  • Very user friendly interface; very simple process from start to finish in finding answers about insurance coverage questions we had
Cons
  • Not being allowed more than 3 concurrent logins per device.
  • No ability yet as an employee portal admin staff member having

Revainrating 5 out of 5

Very good experience overall, quick to get started and understand

I like how easy it was for my family & me when we had questions about what coverage existed with us or where there were gaps within insurance plans etc! The only thing i dislike would be maybe if you could add more doctors/hospitals into your plan at times? We love using this program compared too other programs out here because they are very straight forward so not many people know anything abut them but can use right away unlike others which seem overwhelming sometimes depending upon who's…

Pros
  • Very simple in understanding
  • Easy to get started quickly once all information is given.
  • All info has been provided from start including our benefits, cost per month as well health insurances available that apply towards those specific needs.etc..(my personal opinion)
  • There aren't alot o f different ways one may make mistakes while searching through each option offered by these med
Cons
  • Some difficulties