The ease of use for both patient scheduling as well has all our appointments in one place! It also allows us access from anywhere with internet so we can see patients at home or while traveling if needed!! There are some features that I wish were more user friendly but it's still pretty easy once you get used too them - they've been very helpful when training new staff members who had never worked within an electronic system before now using this product daily since going live about 3 months ago. We have not found any downsides yet except maybe having multiple doctors working out side eachother could be difficult sometimes because there isn't always someone available near everyone else which makes communication harder than usual between offices/doctors etc.. But overall great program. ! Patient Scheduling /Appointments Management System : Easy Accessible via computer & phoneEasy Communication among DoctorsEase Of UseOverall Good ProgramGood Support by their Customer Service TeamGreat.