I like that it is easy to use with many options available as well as having all your work orders together at once makes life easier! There are some things about Champs i dislike such as needing an account before you can access certain features (like email notifications).
It would be nice if there was more ways to customize what information gets displayed when using different views/sections within champs so we could make this system just how our organization needs without making changes every time they update something or add new functions etc.. For now though I am happy since most everything works great but not too much customization yet still able to get my job done easily!! We have been working very closely with them over 6 months getting their software up-to-date with requirements from us along side other enhancements requested by our customers which helps improve efficiency greatly.