I like that it's easy to customize and has an excellent customer service department. It is extremely user-friendly, which makes learning how to use it fast and efficient! There are some features we need more time with before we can make sure it works as intended, specifically patient history and the billing side of things. We have been able to create charts quicker than in previous systems so far. I love that it is easy to use, my staff has been able to learn how to navigate easily through this program! It can be a little confusing at times but overall not too bad of an experience. We are currently using this system as our charting solution. The benefits we have realized so far include being able to keep patient information organized in one place instead of scattered throughout multiple systems.