I love how easy it is to use, both in my personal practice as well as teaching others about this software! It's very intuitive once you get used to using it. There aren't many things I dislike about the system at all. Sometimes my computer crashes when trying to open certain files or applications but other than that everything has been great so far. This program helps me track referrals from different hospitals which allows me to know exactly where most of my patients will be coming from and what their current issues may be before scheduling them into appointments.