A special program is required for installation and operation. The device does not come with a disc to install the specified program. This alone takes away a lot of the purpose of this device as you need the internet to download a program to operate this device so you have the internet. After I started the device, it seemed to work fine. Doesn't work on my Xbox because the program to use this device can't be installed on my Xbox. Going back as my phone's hotspot is a better and more versatile solution.
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