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Colombia, Bogotá
1 Level
680 Review
61 Karma

Review on Bigotters by Tony Korek

Revainrating 3 out of 5

Bigotters' quality and customer care are lacking.

I recently made a purchase from Bigotters' online store in order to try their goods and services as an expert in home and kitchen product reviews. I was disappointed by my encounter, unfortunately. Finding specific goods is difficult due to the website's poor navigation and design. The search feature is unreliable and frequently produces results that are incorrect or irrelevant. When I eventually made my purchase, the goods were damaged when they were delivered. The fake plants and blossoms had obvious flaws and were shaped improperly. They were of poor quality. The house furnishings were fragile and easily broken. Bigotters obviously does not place a high priority on product quality. Even worse, the level of customer care was lacking. They weren't responsive or helpful when I contacted them to voice my concerns. I was placed on hold for a very long time without receiving any helpful advice. Overall, I would not advise visiting Bigotters to buy. Their customer support is poor, and their products are of poor quality. I strongly advise you to shop elsewhere for your kitchen and home requirements because I am an authority in this area.

Pros
  • Artificial flowers and greenery that look and feel lifelike
Cons
  • Poor performance of the search function