This review is primarily for the seller. Milwaukee products are top notch, but their customer service is even better. I complained about the hole saw I received. I didn't ask them to fix it, I just wanted them to know that I'm not very happy. They got back to me immediately, apologized for the incident and promptly sent a replacement. You can't get better service than this. Everyone makes mistakes, but not all companies react in the same way. I highly recommend them for the service alone; The icing on the cake is the fact that they have excellent products too.