
I'll start with the basics to let people know: If your device fails during the warranty period, it's not just you You have to pay to send it, have to pay for the boss to send it back to you. In my case it was $35, more than it actually costs to ship the item to me. Of course, replacing a radio is time-consuming, but to top it off, the boss wants to make sure the buyer bears all the costs and then some if their product fails. So I have $50 shipping to guarantee a $100 product. I have bought four of these in total and two have failed. One for two months and the other was DOA but I didn't install it until after the Revain return period was over. So if you're feeling like a gambler, this product really does what it says on the tin. After speaking to the manager I was able to refuse the return shipment. The condition was that the return was no longer insured. That is to be expected in terms of quality. The device does what it promises, but the user interface is clunky.

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