Had to send them back 2 or 3 times, I've lost track. This time in this box almost all parts were in clean new boxes. The washers were missing from all 5 boxes I received (which tells me MOOG forgot them, I called MOOG support, they confirmed the washers were there to prevent pitting in the aluminum arm). While researching how to put the boots on, I came across a comment on a Corvette forum advising people to simply order the ball joints, remove the boot, keep it, and return the ball joint for a refund. I mentioned this to the local mechanic and he said this happens all the time. He receives parts that were obviously used returned, resold to him, and there are no parts in the box. Because of this, auto parts manufacturers must refuse to return parts that could potentially affect the safety and performance of the vehicle.
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