I like how easy it is to use. It's simple enough for my staff who are not tech savvy. They can navigate through the system without having to be technical experts.The reporting tools could be better but they are getting better every year. So far so good! We have been able to do some great things with this tool and we couldn't have done it without them.We were looking at other systems before DoctorLogic came along and everyone said they would never work in our area because of the cost. DoctorLogics prices are very reasonable compared to others out there.