I was lucky enough to find this modem/router combo, it solved my connection problems within 15 minutes, easy to install and hook up without calling comcast or even plugging in a usb cable myself plugged it in and turned on my computer, it automatically redirected me to the comcast website, all i had to do was click the connect icon and voila, i was up and running in seconds, same with my phone, and not yet Call Comcast. I will be using their gateway modem for a few days until I am sure this new Motorola modem will work before I send their modem back. I've been going through hell for over a month, after 3 calls to customer service and numerous calls to customer service and they still couldn't figure out what was causing my connection issues, the only thing I can figure out is I have it too many devices for your modem. This modem is a real find, thanks to Motorola for developing such great devices.
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