I like that it has so many different options for our business! It allows us flexibility in how we want things done without having too much customization required from myself or my staff members who are using this software daily as well. The interface could be more user friendly but once you get used to everything there isn't anything wrong about being able to access what needs accessed quickly at any given time throughout out busy season!! We have been very happy since implementing hgh world into running our hotels efficiently & effectively while also saving money by not purchasing separate systems such as an ERP/POS solution etc..