Review on STAR Service Manager by Harald Patterson
STAR Service Manager is a service management tool that allows you to track your sales and services.
STAR Service Manager is an easy to use software that provides you with a centralized point of control for tracking your sales and services and offering great customer support. If you are looking for a service management tool, look no further than STAR Service Manager. I like how this program offers detailed reports regarding my account activity including call records, emails sent/received, etc. All information pertaining to any phone calls or other communications will help me determine if there were issues during these contacts. Another feature which is very helpful is that it automatically generates reports when certain events occur (such as payment). These reports can then be emailed directly to anyone who needs them such as billing staff or executives.
- It tracks what's happening in real time by allowing the customer to view their account activity from anywhere online or on their mobile device.
- You don't have to worry about managing multiple spreadsheets, because everything is stored in one place.
- There aren't many features included with this package, so it isn't very comprehensive
- The cost may seem high compared to other programs out there
- Overall Rating:
- With the service manager, you will always know exactly what is going on in your business at any given time.
