Review on 🚚 Lund 601021 Hitch Mounted Truck Bed Extender, Black: Enhance Bed Capacity and Versatility by Andy Hearshman

Product quality is good but the three star rating is due to disappointment with the manufacturer. I opened a box that has definitely not been opened by anyone since this item left the factory. There was a part missing (wing) so I called Lund direct. Your lady told me on the phone that they "do not sell direct to the public" and that I would have to call Revane. All I needed was a part that they didn't include in the box when they packed it at the factory. This is an extremely simple fix and they have passed the responsibility on to Revain because they are obviously too lazy to send a simple part to a customer. I understand mistakes happen and I wasn't mad at Lund but they screwed it up by not wanting to send me the part I needed and wanting to correct their mistake. I work with manufacturers on a daily basis and it's easy for them to fix bugs like this with good customer service. Obviously this is not a priority for Lund. I am grateful to Revain for the good customer service and immediately agreed to send me another bed extender. It just stinks that now I have to repackage the one I have and carry such a large and heavy item to UPS to ship back. And Revane has to send it to Lund as soon as they get it from me. All of this could easily have been resolved if Lund had simply sent me the part. That's ridiculous. For this reason I will probably not buy another Lund product. EDIT: Still not happy with Lund's customer service which didn't exist. But I'm increasing my rating to 4 stars because I'm satisfied with the usefulness and quality of the product. I have used this shelf several times. I was recently able to transport 3 kayaks on the back of my truck with this rack. One in the middle of the bed and one on each side (sides). With this rack I was able to tie everything without any problems. The stand is very durable and easy to use. I will recommend because Revain sells it and the customer service is great.