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Turkey, Ankara
1 Level
741 Review
53 Karma

Review on Epson Ultra Premium Presentation Paper, Matte Finish, 8.5x11 Inches, 50 Sheets, White by Jay Williamson

Revainrating 2 out of 5

Used daily for 3 years, last 34 packs have had issues

I've been using Epson Premium Matte paper for our business for 3 years and have just switched off using this paper because starting last summer (July 2015), our prints would have little white flecks of missing ink on the surface- of course causing us to have to reprint the art. This had never been an issue with this paper before, but since July started happening with all the sizes we use- 8 X 10, 8.5 X 11, 11 X 14. We thought it might be the printer in need of printing- but we use 3 different printers and it was happening on all 3. We did cleanings, switched out all the inks, cleaned and scrubbed the room in case somehow dust was hanging around the printers.nothing worked and this issue was causing us hours of extra work, not to mention hundreds of ruined prints and supplies. Finally, I switched paper to another company and the problem went away instantly. All we can think is that maybe the machine that cuts the paper at the factory has slightly dull blades and it's causing particles on the paper. But it's been doing it since July 2015- and right now it's February 2016, so how long would Epson leave a machine working with dull blades? It's unfortunate because we liked this paper and we go through tons. But unless they fix the issue they are having with particles on the page causing the ink to be missing in spots, then the paper is useless. Sadly, I can no longer recommend this paper.

Pros
  • Manufactured in Japan
Cons
  • Difficult to tell which side to print on