Review on Synology Bay DiskStation DS220 Diskless by Joe Merculief

Synology really needs to improve its out-of-the-box solutions. As someone with a degree in computer science and 30 years of PC and high tech experience, I can say this is the worst and least intuitive product I have ever tried. used since IBM introduced OS/2 Warp in 1996. Main disadvantages: (1) Installation is not easy. When setting up an online backup for the first time, give yourself 30 to 40 hours to read, tweak, try, undo, reconfigure, and reconfigure to get closer to what you were hoping for. (2) The simple things are VERY important. difficult. It takes 10 days to process basic functions like deleting your Synology.com account. If you forget your Quickconnect password, the IP address will be blocked and there is no easy way to unblock it. Synology really should create a list of blocked IPs that you can click to unblock. (3) Slow and sluggish. Why is the Quickconnect GUI like accessing a box over a dial-up connection? For god's sake, it's on my local WiFi 6 network. I am not connecting to a Commodore 64 located in the African bush. (4) Regularly. Quickconnect only finds my NAS about 80% of the time. If this is the best the NAS market has to offer, given the number of recent NAS malware intruders and the complexity required to get a basic setup up and running, it's ripe for breach. No wonder people keep paying hundreds of dollars a year for Dropbox. It's just so much easier and brainless. My advice to Synology is to study what Apple is doing to do the one-button initial setup that meets the needs of 75% of the market. , and leave the fine-tuning to the 25% of network administrators who live outside the console window.