I have two Travoys and I know people are crazy about wear and tear issues. People improvised a solution, and eventually Burley addressed the problem. I was about to fake something, but given the cost and time involved I think this is the best solution. I didn't like how Burley handled this because they had to provide them as part of the original deal to fix an apparent flaw in their design. It would have been nice not to pay another $50 for two sets, but I had no choice. They could make them available to existing customers and only charge for shipping, but they obviously don't see it that way. Each Travoy has a serial number and ownership could be verified. Maybe they'll see their mistake by making us pay full price for something that should come with every trailer. I give it 5 stars because the design is good but if the review was about Burley I would give them 2 stars because they don't capitalize on customer loyalty and offer them little more than shipping.
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