I like that it is easy to use for my staff as well as myself! It has many features including texting patients reminders about appointments or prescriptions refills etc. The only thing this program does not have are medication administration records which would be nice if they could add those later down the road but overall great software!! We love how convenient it makes our lives easier by keeping all of our patient information together so we don't need to search through multiple files to find what we're looking for when needed.