I like how it can be used across multiple platforms, even those that are not Microsoft products (and vice versa). It's very powerful once you get to know all of its features. Support is average at best. They're great when they respond but most times there isn't much communication with them as well. If your looking into an article or blog manager then this software will suit just about anyone needs. We use it mainly because we wanted one place where our articles could reside from both internal staff members who write content daily as well as external writers whom submit their work weekly.