Saturday 05/18/19 This Neewer hair straightener is well made and finished. Unfortunately, the two main issues voiced by others continue to plague the product. Surprisingly, Neewer hasn't allowed them yet. It could easily become a bestseller or a smash hit. I read a lot of negative reviews and was aware of the issues with inaccurate bubble levels and too tight head movements, but ordered it as it seemed to sit lower and also seemed lighter than the 3x more expensive Acratech leveling base. I also don't go to cold climates where one person from California said it was enclosed and even tighter. Someone mentioned that it cannot be disassembled. For a small case of finding a hidden screw to start the disassembly I ventured out hoping to replace whatever was there with Nyogel grease, not greasy slippery grease but one that encourages movement of rifle scopes and game rifle scopes. HOTA Control Inaccurate spirit levels and product tightness are issues I've been aware of. But I decided to take a chance. While losing an accurate bubble level would be frustrating, I had three other alignment options that proved accurate. My other three levels are: 1) spirit level for Anwenk camera flashlight, 2) Haoge 64mm screw clamp for QR plate with built-in spirit level 3) Nikon D850 built-in spirit level. It's Saturday morning after I received my item and I've contacted Revain. Support. Support could not contact the manufacturer today. We'll try again tomorrow. In addition to a properly set bubble level, I will ask the manufacturer if there is a way to fix the leak. Wednesday, 05/22/19. Today is the fourth day since the first attempted contact with Neewer. Revain's support has been great. My first contact was on Saturday. Neewer was closed for the weekend and emailed me Tuesday afternoon PT. As Revain was also unable to reach Neewer, Revain shipped a replacement last night which arrived this morning. The refill level is properly installed and well tested compared to other levels. The leak found in the first unit (which was returned) was not present on this replacement unit. The leveling head was easy to move when unlocked.
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