The most valuable feature of this tool for me has been its ability as an aggregator/data collector with CRM data in one place - which I can use directly from my Salesforce org or connect through SFDC APIs (which works really well). Being able solve all those problems was great! It wasn't very easy but once you set it up correctly everything worked fine without any issues at first time using them myself too :) There are several things missing like integration into Zapier etc., not mentioned during trial period so make sure about what's included before committing yourself ;) Also if possible try demo version beforehand because some features require additional payment after free 14 days usage window ends; otherwise don´t worry cause support will be helpful even outside working hours when needed ;-) At least now we solved our problem collecting leads across departments within organization & also between organizations where people were coming via 3rd party sites such Google Ads campaigns. The product has helped us in generating quality leads for our business. Our team can easily track all activities of prospects from initial contact until deal closure. It's very easy to use tool. Nothing much I dislike about this product as it does what we need. All things are good with the tool. If you have any problem or query regarding the same then feel free to reach out to support team through live chat/ email etc. We used this tool for tracking prospect activity and getting qualified leads.