The customer service is amazing! They are always quick at responding back when I have questions about how my business profile looks etc - they make sure that everything fits together so it's perfect for me!! There really isn't anything bad i dislike yet :). It would be nice if there was more information in regards as what makes up each category/section e..g number reviews posted by user x date uploaded ect because sometimes its hard knowing which section will work best for us without getting into details here :) Great program though definitely recommend this software over other competitors out their now. We use our own personal Facebook page but we also utilize Yelp accounts too (reviews only).