Review on Mioot by Pete Norris

I like that it is very simple yet customizable with many features available from one platform which makes managing multiple help desks easy! It also has great analytics tools as well so you can see where your customers are coming online vs offline or who they interact most often when live chatting them etc - this helps me understand what my users want better than if i had just asked directly (and yes we do ask). We use miot within our customer service department at work but have implemented other channels such as social media too using their API's- all of these platforms give us different insights into how people engage wtih each channel/help desk /etc. This could be improved by adding more integrations between products would love some kind of integration across services rather then having 2 separate apps open up next time someone visits 1 app. As said above though there aren't any downsides really so its not something worth complaining about unless maybe u dislike working out things.