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Mioot Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Customer Service, Help Desk

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Description of Mioot

Mioot Live Chat Software, an expert in Help Desk Software Offer Customer Service solutions for business to enable the Live Help and Live Support solutions

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great solution for multi purpose chat support

I like that it is very simple yet customizable with many features available from one platform which makes managing multiple help desks easy! It also has great analytics tools as well so you can see where your customers are coming online vs offline or who they interact most often when live chatting them etc - this helps me understand what my users want better than if i had just asked directly (and yes we do ask). We use miot within our customer service department at work but have implemented…

Pros
  • I love the ability to create custom ticket types as well as how simple it is to assign tickets to agents and other support staff
Cons
  • I think it is a great platform to use

Revainrating 5 out of 5

Best Platform For Online Business: Mioot

I like that it is very easy to use as well can be used by both professionals or amateurs alike. It does not require much training time before using which makes more work easier. The software has many features such as chatbots etc., so you will never get bored while working with this tool since there are always new things coming up! Nothing at all actually but if we have any problem regarding our product then we just open live help from them they fix everything within few minutes only without…

Pros
  • Best thing about MIOT was quick response, good quality control & shipping services along wit great user interface.They provide excellent after sales care in cases related issue arises due tp bad delivery/shipping conditions.MIOt gives best results compared others competitors !!!!!! Keep going guys..you're doing awesome job :)!!!!

Revainrating 4 out of 5

Great solution for multi purpose chat support

I like that it is very simple yet customizable with many features available from one platform which makes managing multiple help desks easy! It also has great analytics tools as well so you can see where your customers are coming online vs offline or who they interact most often when live chatting them etc - this helps me understand what my users want better than if i had just asked directly (and yes we do ask). We use miot within our customer service department at work but have implemented…

Pros
  • I love the ability to create custom ticket types as well as how simple it is to assign tickets to agents and other support staff
Cons
  • I think it is a great platform to use

Revainrating 5 out of 5

Best Platform For Online Business: Mioot

I like that it is very easy to use as well can be used by both professionals or amateurs alike. It does not require much training time before using which makes more work easier. The software has many features such as chatbots etc., so you will never get bored while working with this tool since there are always new things coming up! Nothing at all actually but if we have any problem regarding our product then we just open live help from them they fix everything within few minutes only without…

Pros
  • Best thing about MIOT was quick response, good quality control & shipping services along wit great user interface.They provide excellent after sales care in cases related issue arises due tp bad delivery/shipping conditions.MIOt gives best results compared others competitors !!!!!! Keep going guys..you're doing awesome job :)!!!!