I bought this DVD burner thinking it would burn CDs and DVDs. The programs supplied were not burned onto CD-R or RW. It doesn't even erase DVD-RW or CD-RW. I know the programs that come with it are rubbish, but even the expensive programs couldn't burn the disc. This error message appeared every time the CD was almost finished and didn't even start. This burner only burned two DVDs. But it can read DVD and CD. I've had problems with every HP product I've ever used. I will never buy an HP product again until I see that they have improved their products. I returned this item to the store and just ordered a Sony dual format DVD burner to see what it is. I get the Sony DVD+/-RW drive, model DRX510UL.
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