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Jordan, Amman
1 Level
717 Review
38 Karma

Review on SoloGood by Jonny Dogruyol

Revainrating 2 out of 5

Dissatisfied with the performance of SoloGood

Due to the fact that I frequently do my shopping online, I had high hopes for SoloGood; nevertheless, the most recent interaction I had with the site was anything but satisfying. To begin, the website has a terrible layout, which makes it difficult to navigate and locate the information that you require. In addition, the descriptions of the products are ambiguous and lacking in key details, which leaves me with more questions than answers. When I did finally get around to placing an order, I was dismayed to discover that the item I wanted was sold out and would not be back in stock for several weeks. In spite of the fact that a speedy refund had been promised to me, it took many additional weeks and multiple letters to customer service before I finally received my money back. To make matters even more inconvenient for me, by the time the item was eventually made available again, it had a greater price tag than it did when I first sought to buy it. My time spent buying online with SoloGood was, on the whole, a source of annoyance and wasted effort, and I would not advise anyone to use the platform if they are searching for a dependable and productive online shopping experience.

Pros
  • Large selection of both toys and games.
Cons
  • Bad website structure and user experience.