The main benefits are that it provides an interface to multiple applications. It also provides a single point of access to all the applications that are connected to the H-connect platform. And also, it provides a single source of information for all the applications. I am not very satisfied with the customer support. There is no customer support team available 24/7. I think it would be better if they provide a customer support team 24/7. I would recommend H-connect to anyone who is looking for a single point of access to multiple applications. I am able to access all the applications from a single platform.