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Malaysia, Kuala Lumpur
1 Level
652 Review
23 Karma

Review on 🚚 Caterpillar Ultra Tough Truck Tailgate Mat/Pad/Protector - Trim-to-Fit Rubber for Pickup Trucks 62"x 21" (CAMT-1509): Heavy Duty, Extra-Thick Universal Solution by Alex Tinker

Revainrating 1 out of 5

Poor customer service

I only gave 1 star because I think the customer service is poor. The product is great! It comes with 24 mounting screws along with instructions stating "The location of the screws in the illustration may vary depending on the brand of truck." Had screws to attach the inner panel. After several emails that I still need 6 screws, I even offered to pay for 6 screws. I never got a reply from them. Again, no complaints about the product, but forget about getting a dime!

Pros
  • Easy installation
Cons
  • Little repairability