Header banner
Revain logoHome Page
Alan Singh photo
1 Level
734 Review
31 Karma

Review on Fixit by Alan Singh

Revainrating 5 out of 5

Great system overall and easy to use as well!

I love that it has all my contacts saved to one place so if someone calls me for an issue they are not calling out their own contact info which makes life easier when trying to get them resolved right away! Sometimes there seems like more options than you need but then again maybe i'm just used to other systems now? It does seem very organized though compared others we've been looking at as well- nothing specific really since this system seemed better overall from what was shown online or reviews etc..

img 1 attached to Fixit review by Alan Singh

We haven't run into any issues yet however our team doesn’t have much experience using computerized tools such as these (just paper tickets) therefore anything could happen haha - no complaints here!! Nothing specifically either time wise nor costwise considering how easy setup went once installed/configured vs traditional methods of sending emails back n forth over emailing individual people involved w new requests / problems ect.

Pros
  • Everything is in 1 spot & everything stays up dated with changes made across various departments within organization, even those who do NOT use computers regularly can easily see updates without having access too many different platforms individually throughout day
Cons
  • Not the best