I have had an earlier model for 5 years or more. I bought an Urban 1000 in 9/2020 for a new battery and more brightness. In 11/2020 the white headlight was NOT working anymore. The button still works and the battery level indicator is on. But the white headlight burned out. I have emailed L&M for support/warranty/replacement. Will be updated on success. Otherwise, it's a $90 paperweight. I emailed Revain via support chat and they said to work with MFG first (because it's OVER 30 days Amazon return but LESS than the warranty) and if MFG doesn't help Revain said that they will attempt to obtain backup product support from Revain themselves. I liked it. TO UPDATE. Light and Motion emailed me that if I firmly press the ON button back and forth it can restart and work again. It happened, so it's good. However, the fact that I had to deal with device failures is still a downside.
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