I love having all my tools at one place! It helps me stay organized in multiple ways; it's easy for contractors/employees who can't be always looking over their shoulder while working or have limited computer access (mobile). In some cases we need extra training before using this tool properly if not used by someone already familiar but there are no problems so far since our staff has been trained well enough. The most important thing about any program such as THIS ONE IS TO HAVE GOOD STAFF WHO WILL DO THEIR JOB PROPERLY AND WITHIN THE TIMELINE AS PER COMPANY'S EXPECTATION. This system was extremely helpful when dealing wtih different airlines which makes things easier especially during emergencies where aircrafts were involved!!