I like that MedFly is easy to use, has all of my health insurance forms at one place; allows you can add additional information as it comes in from other sources (iPad App); also great customer service support! Very helpful for when we need an extra copy or clarification - they get back with us quickly so no issues there!! Our nurses are able have access while out nursing patients by using iPads/Tablets instead of paper documents etc.. This makes our jobs easier since now the paperwork does not always make its way into their hands until after hours which used be very common before this system was implemented. It would help if Med-Flite had some sort of training program where new users could go through step-by-step how things work once installed (we were unsure about features) but overall really love what these programs do, and hope more providers will adopt them.
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