I like that it is easy to use for both clients as well employees of our funeral homes! It has helped us be more organized than ever before when working together at my job (Funerals). We have been able solve issues we had not realized were problems until they showed up right after using this software!! There are so many features you can customize depending your needs/wants but there should also come an option where someone could do research into what each feature does or even better yet how best to utilize them all? The time saved by having everything centralized makes things easier overall especially since most people don't know exactly why something was done differently from another site out their own personal preference etc.,.
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