I like that they added new features to make it easier for us! They have helped solve our issues with data entry of information between departments in hospital as well has helping me keep track with my health insurance provider's paperwork so we can file correctly when submitting claims. The software is very outdated compared to other softwares out there now but once you learn how easy this system actually makes things go along smoothly without any problems or errors from their end at all! It helps eliminate manual double entries which was an issue before i started using them!!