Review on Enchant by Jeff Davidson

It's easy to use, has great reporting features (even for non-technical users), it works well with our ticketing system so we can see what tickets are open as they're closed etc; also useful if there’s an issue that needs resolving but you don't want everyone else in your team knowing about this! The only thing I dislike personally - which isn't really anything specific or unique at all - would be how long some of their support teams take to respond when contacted via chat/email.

We've been using enchant since before my time here though, therefore not sure who made these comments specifically? But yes definitely worth considering if other things aren't important to you then having good customer service will always win out over everything :) Our main problem was keeping track of work done by each member within our sales department. This helped us keep up to date with where projects were going too without being told off.